Agenda

09:10

Welcome to the Workflow Now Central

CEO of Devoteam ServiceNow Central
09:30

AI transformation of a famous brand (speaker will be announced soon)


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10:00

Customer Story by Erste Digital


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10:25

Coffee Break

10:40

Customer Story


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11:05

The ServiceNow AI Control Tower

Senior Partner Technology Strategist at ServiceNow
11:30

Coffee Break

11:45

Customer Story

12:10

Customer Story

12:35

Lunchbuffet & Networking in the garden

14:00

Lab sessions

Don’t just listen—experience firsthand how ServiceNow supports your daily work. Visit our Lab Area to connect with experts, ask questions, dive into technical sessions, and watch live demos. You’ll even have the chance to get hands-on and test out ideas yourself!

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16:00

Panel discussion

16:50

Closing session

Let’s wrap up our sessions and transition to our final highlight: the Skybar Dinner.

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17:00

Cocktails & Networking

Dinner will take place at the same location, just a few meters higher. Enjoy some drinks and get ready for an unforgettable dining experience.

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18:00

Skybar Dinner

All speaker sessions will take place in the Inspiration Area. Additionally, our Lab Area is home to our experts across all ServiceNow workflows — including Technology Workflows, Employee Workflows, Customer Workflows, and Security Workflows — as well as our dedicated AI specialists.